PATIENT’S RIGHTS AND RESPONSIBILITES

As a patient you have certain rights and responsibilities. We recognize that a respectful relationship between the healthcare provider and the patient is the foundation of proper medical care.


Patients have the right to:

  • Receive humane care and treatment, with respect and consideration.
  • Privacy and confidentiality when seeking or receiving care except for life threatening conditions or situations.
  • Confidentiality of your health records.
  • Be informed of and to exercise the option to refuse to participate in any research aspect of your care without compromising access to medical care and treatment.
  • Receive accurate information concerning diagnosis, treatment, risks involved, and prognosis of an illness or health related condition.
  • Ask about reasonable alternatives to care.
  • A second professional opinion regarding one’s health care and treatment.
  • Participate actively in decisions regarding one’s health care and treatment.
  • Participate actively in decisions regarding one’s health care and treatment.
  • Accessible information regarding the scope and availability of services.
  • Be informed about any legal reporting requirements regarding any aspect of screening or care.

Patients have the responsibility to:

  • Provide complete information about one’s illness/problem, to enable proper evaluation and treatment.
  • Ask questions so that an understanding of the condition or problem is ensured.
  • Show respect to health personnel and other patients.
  • Reschedule/cancel an appointment in a timely manner so that another person may be given that time slot.
  • Pay bills or file health claims in a timely manner.
  • Use prescription or medical devices for oneself only.
  • Inform the practitioner(s) if one’s condition worsens, or an unexpected reaction occurs from a medication.


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